We don’t wash all the items that come in and instead ask items to be washed and dried properly before donating them. If you receive items from the clothing bank we advise that you wash them before they are worn.

Most of items donated to us are distributed to individuals and families experiencing financial difficulty, or to other clothing projects and services that support people in need. Some items eg. formal evening dresses and clutch bags, as well as books etc. may be passed on to charity shops, where they are sold and the funds are used to support the work of other great local charities.

Sometimes we pass on items to other organisations in Luton who support local people. Sometimes these organisations support specific groups, such as asylum seekers or women, and others make support accessible to the general public. These organisations include those listed above, such as Love Baby Essentials, Level Trust, and Discover Islam.

Yes, you can, using the option on our PayPal page. All funds raised in this way will be used to support the clothing bank project and help us buy equipment, clothes that can’t usually be sourced through donations like underwear, and to cover other expenses.

Anyone experiencing financial difficulty can get help from the clothing bank. This means people who are struggling to afford the normal things in life, and people who may be experiencing a significant financial burden which makes it harder for them to afford things that they need. This includes people who may be unemployed or on a low income as well as those who are working, people who are seeking asylum or have refugee status, people who are experiencing homelessness, and may be individuals, couples, or larger families. 

We are currently accepting donations of winter coats, warm jumpers, and winter hats, scarves and gloves which can be dropped off at the locations listed above.

Usually, we can accept all adults’, childrens’ and babies’ clothes (excluding underwear) and shoes that are in good condition. We ask that the items are donated clean and dry and we sort through every donation before giving it out through the clothing bank. Please do not donate clothes that are torn or have large stains or pet hair on them, or shoes that are dirty.

We only accept new, unworn underwear that is in its original packaging. This includes socks.

Starting on the second week of January 2023, donations can be dropped off to High Town Baptist Church, Reginald Street, Luton, LU2 7QZ on Mondays 10am-12pm, and to All Saints Community Centre, 5 All Saints Close, Luton, LU3 1FA on Wednesdays 12pm-2pm.

If you’re interested in volunteering please contact melissa@thecourtneyfoundation.org for more information.

Yes, we do. We only buy 100% recyclable packaging, which is often also made partly or completely from recycled materials. This includes the stickers we use on our Baby and Children’s Boxes and any flyers or posters that we buy. We also reuse bags that people have donated clothes to us in. Redistributing preloved clothes locally is an environmentally friendly way to address poverty in Luton.